Voluntary Return to Your Country of Origin?

Return counselling is available to everyone who is considering returning – regardless of whether you are obliged to leave the country or residing in Austria legally.

The staff at BBU will counsel you in the language you understand best – free of charge and in person.

Return counsellors will provide you with helpful information. How is voluntary return organized? Can the costs of your return be covered? Are you eligible for additional financial assistance? Depending on your individual circumstances and the country you are returning to, different types of assistance are provided.

Important: You have received a return decision and are required to leave Austria? Then you have to attend an appointment with BBU return counselling as soon as possible.

Return assistance is only available in cases of voluntary return.

• We will discuss with you when your return is possible and which organizational steps need to be considered.
• We will assess the financial assistance to which you are entitled in connection with your return. Under certain conditions, we will cover not only your travel costs, but you will also receive a cash payment of up to € 900 as initial financial assistance.
• We will book your flight, train, or bus ticket for you.
• We assist in obtaining travel documents.
• You will receive important travel information (e.g., baggage regulations).
• Upon request, we will accompany you to your point of departure (e.g., the gate at Vienna International Airport). If you require special assistance along the travel route, we can accompany you all the way to your country of origin.

This assistance may include:

• Housing costs
• Assistance with school enrolment for children
• Support for starting a small business
• Coverage of training or education costs
• Medical treatment or medication costs

During return counselling, we will inform you about your options and assist you with the application process.